West Bend Water Softener Co. Call(262) 829-5961

West Bend water softener installation, from drain line to kitchen tap

In West Bend a softener's drain line is where its discharge leaves the house for the City's treatment plant. That is why the sewer utility cares what kind of softener goes in and how it is set.

Call (262) 829-5961Mon to Fri, 7am to 5pm

What the City asks of a new softener

West Bend's sewer use ordinance and state rules point to softeners that regenerate on demand. The unit set in your house is demand-initiated, which is the type the ordinance describes.

The sewer utility's newsletter adds a setting, 25 to 31 grains in its service area. Your own water is also measured at the tap before anything is hooked up, so the starting point is your reading as well as the City's.

Install day, from old unit out to zero at the tap

First the plumber disconnects and pulls the old softener, if the house has one. The new pair of tanks, softener and brine, goes in next to the incoming water line, and the bypass valve is tied in.

Then comes the drain line, which runs to a drain and ends at an air gap. On a home tied into the city sewer, that line is the route a softener's discharge takes toward the treatment plant.

Last comes the RO faucet by the kitchen sink, and after it the retest at your tap, done over until hardness reads zero.

Where the softener will sit

A softener stands beside the main water line where it comes into the house, in a basement, utility room or garage. It needs a drain close by and somewhere to plug in.

Tell us about that spot when you call, and whether an old softener already occupies it. Nobody has to come and look first, and nobody comes to sell.

Why the law puts a licensed plumber on the job

Chapter 145 of Wisconsin's statutes makes the softener's drain hookup plumbing work. So the job goes to a licensed Wisconsin plumbing contractor, and our side is sizing, supplying and scheduling.

Common questions

What kind of softener does West Bend's ordinance call for?

One that regenerates on demand, per West Bend's sewer use ordinance and the rules the state sets. The softener we supply is demand-initiated.

Is the kitchen drinking faucet fitted on the same visit?

Yes. Mounting the RO faucet by the kitchen sink is one of the install-day steps, after the softener, brine tank, bypass and drain line are in.

When is the water tested?

Before the work begins, and again at your tap once the softener is running. That retest is repeated until it shows zero hardness.

Is a garage spot OK for the softener?

Yes, as long as the main water line enters the house there and a drain and an outlet are within reach. The basement or a utility room works the same way.

Get your price on one call

Mon to Fri, 7am to 5pm

Call (262) 829-5961