Replacing a West Bend softener with one that regenerates on demand
If your West Bend home has an older softener, its replacement has two local markers to meet: the sewer utility's 25 to 31 grain setting and the City's call for softeners that regenerate on demand.
Call (262) 829-5961Mon to Fri, 7am to 5pmIs the old softener still doing its job?
Spots on glasses and a film on faucets are hard water's calling card, and in a water heater the same water builds scale. If the spots and film have returned, hardness is getting past the old unit.
At 25 to 31 grains, city water here sits far above 10.5 grains, where the US Geological Survey's scale begins calling water very hard. Unsoftened, it is in the top class on that scale.
Swapping the old unit for a demand-initiated one
On replacement day the old softener is pulled first. The new pair of tanks goes in its place, or wherever the water line, a drain and an outlet line up, and the bypass is tied in.
The drain line is reconnected with its air gap, the RO faucet goes in by the kitchen sink, and the tap is retested until hardness reads zero.
Whatever controlled your old unit, the replacement regenerates on demand, the type West Bend's sewer use ordinance asks for.
The old softener: what the call needs to know
On the call we need your address, how many people share your water, and where the supply line and the old softener are. That is enough to size the replacement and give you one price.
If the old unit sits somewhere awkward, far from a drain or an outlet, say so then. Nobody visits to look at it first; the plumber's visit is the installation itself, by a contractor licensed in Wisconsin.
Common questions
Does the old softener come out on the same visit?
Yes. Pulling the old unit is the first thing the plumber does on install day, before the new tanks go in.
My old softener is set higher than 31 grains. Does that matter here?
The sewer utility's newsletter names 25 to 31 grains as the proper setting, and a softener running above what the water calls for sends extra salt toward the treatment plant. Your own faucet's reading is what the replacement gets checked against.
Is the drinking faucet part of a West Bend replacement?
Yes. Replacement or first-time, a whole-home softener from us arrives with the reverse-osmosis drinking faucet for your kitchen sink.